Returns and Refund Policy

Returns

• You have 3 calendar days from the date of receipt to initiate a return.

• Returns are accepted only for items with a manufacturing defect or in the case of incorrect product delivery.

• If the wrong product is delivered, a free replacement will be provided.

• To be eligible for a return:

  • The item must be unused, in its original condition, and in the original packaging.

  • A receipt or proof of purchase is required.

  • Returns will not be accepted if the incorrect model, design, color, or product was ordered by the customer.

• After submitting a return request, you will receive a response within 2-5 working days, and the return process will remain open until the issue is resolved.

Replacements

• Items with a manufacturing defect are eligible for a free replacement.

Refunds

• Once the returned item is received and inspected, you will be notified of the status of your refund.

• If approved, refunds will be processed to your original payment method within 24 working hours.

Manufacturing Defects

• What is included:

  • Fitting issues

  • Spots on print

  • Major alignment issues

  • Blurred prints

• What is not included:

  • Minor color differences

  • Variations in button, fingerprint, or camera cutouts

  • Logo placement variations

  • Incorrect model ordered by the customer

  • Minor alignment issues

  • Edge prints on soft covers

For any concerns or queries, please reach out to our support team for assistance.